Making You Matter
My goal is to help you pursue extraordinary growth in every arena of your life. I want to inspire you to present the best version of yourself to your world by authentically serving others, creating lasting value, and living each day on purpose.
Whether you work as a front-line customer service representative or you engage at any level with other people, learning to communicate with empathy, clarity and resourcefulness is important.
Welcome to the third and final post in the 3 Keys to Making 2019 Your Best Year Ever series! Here's quick recap... The BIG IDEA: Before you can have any chance at setting goals that truly work for you, there are three key elements that need to exist in your life in...read more
Many of us have plans for change in the coming year — but we're not sure how to get there or where to start. The BIG IDEA: Before you can have any chance at setting goals that truly work for you, there are three key elements that need to exist in your life in 2019. In...read more
Earlier this month, prior to the NFL playoff-opening game between the Indianapolis Colts and the Houston Oilers (a convincing Colts victory), Indy QB Andrew Luck, when asked to describe his teams' remarkable comeback season under first year coach Frank Reich, replied,...read more
Some time ago, one of my top salespeople asked for some advice on growing his customer base, which led to a good conversation on personal development. When I suggested several excellent books that I felt would really help him grow his business, he quickly demurred, "I...read more
Welcome, 2019! One of the many things I love about the Christmas and New Year holiday season is reflecting and planning: Looking back on the key themes and accomplishments of the year gone by while setting ambitious goals for the coming year. Here’s a question for...read more
In his popular TED Talk, "Be a Hospitalian," Bobby Stuckey, owner of the renowned Frasca restaurant in Boulder, Colorado, shares a humorous holiday story of trying to please one of his relatives while hosting Thanksgiving dinner: Bobby's talk highlights the critical...read more
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