by Bill Marsh Jr | Oct 4, 2019 | Customer Service
For most of my 33-year business career, I have been a student of customer service. I’ve read numerous books, listened to countless podcasts and attended a workshop entitled “Memorable Customer Service” by Ritz Carlton, one of the world’s top...
by Bill Marsh Jr | Feb 2, 2018 | Customer Service
For most of my 32-year business career, I have been a student of customer service. I’ve read numerous books, listened to countless podcasts and recently attended a workshop entitled “Memorable Customer Service” by Ritz Carlton, one of the...