Making You Matter
Whether you work as a front-line customer service representative or you engage at any level with other people, learning to communicate with empathy, clarity and resourcefulness is important.
Are You Addicted to Comfort?
"If you will be hard on yourself, life will be easy on you. But if you insist upon being easy on yourself, life is going to be very hard on you. "– Zig Ziglar This May will mark the 10th anniversary of my blog, “Making You Matter.” Thank you for a decade of support!...
My #1 Time Management Habit
In a recent post, I shared how time management consistently shows up on Americans' list of priorities when they launch into a new year. Considering the over 35,000 book titles on the topic, many of which deliver the same rinse-and-repeat advice on managing to-do lists...
What’s Your Growth Plan for 2023?
One of the core themes of my blog is personal development and as we launch into a new year, our thoughts often turn to new growth and new possibilities. Personal growth. It’s a concept we’re all familiar with (a recent Google search turned up over 2 billion results),...
Be a “Hospitalian” this Christmas
In his popular TED Talk, “Be a Hospitalian,” Bobby Stuckey, owner of the renowned Frasca restaurant in Boulder, Colorado, shares a humorous holiday story of trying to please one of his relatives while hosting Thanksgiving dinner: [video width="854" height="480"...
How to Get to Tranquility by Tuesday
As the year winds down and we think about what we want to improve in our lives in 2023, time management consistently shows up on virtually everyone's list of personal development priorities. And for good reason: Time is, as a mentor of mine puts it, "the great equal...
Make Your Future Bigger Than Your Past
In one of my earlier posts, I discussed the differences between what author and Stanford professor Carolyn Dweck describes as a fixed mindset versus a growth mindset. In a fixed mindset, people believe that talent and intelligence are fixed traits. They spend their...