Making You Matter

My goal is to help you pursue extraordinary growth in every arena of your life. I want to inspire you to present the best version of yourself to your world by authentically serving others, creating lasting value, and living each day on purpose.

Whether you work as a front-line customer service representative or you engage at any level with other people, learning to communicate with empathy, clarity and resourcefulness is important.

Playing it Cool: The Surprising Power of a Cold Shower

Playing it Cool: The Surprising Power of a Cold Shower

For the past 30 days, I have not moved the temperature control lever on my shower. It is pointed permanently to the right (the coldest setting) as I submerge my reluctant body for 2 - 4 invigorating minutes under streaming frigid water each day. Why would I...

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The Surprising Truth about the Pursuit of Happiness

The Surprising Truth about the Pursuit of Happiness

My first big opportunity in the auto business came in the summer of 1986 when my father, determined to avoid the nepotism so prevalent in family-owned businesses, purchased a tiny Ford dealership in Honor, Michigan, and commissioned my brother and me to run it by...

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To Achieve Big Goals, Start with Small Habits

To Achieve Big Goals, Start with Small Habits

In a previous post, I shared the story of Norwegian explorer Roald Amundsen's epic 1912 victory over British rival Robert Falcon Scott in becoming the first to reach the South Pole. Amundsen's disciplined travel plan, known as the 20 Mile March, was one of the key...

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Amusing Ourselves to Death — Part 1

Amusing Ourselves to Death — Part 1

A few years ago, I started to notice a troubling trend during my everyday experiences that only seems to be getting worse. People can't seem to separate from their smartphones. Do you notice the same thing? Recently, I stopped by my local gym for a quick workout on my...

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