by Bill Marsh Jr | Dec 20, 2019 | Leadership, Self-Development
In his popular TED Talk, “Be a Hospitalian,” Bobby Stuckey, owner of the renowned Frasca restaurant in Boulder, Colorado, shares a humorous holiday story of trying to please one of his relatives while hosting Thanksgiving dinner:...
by Bill Marsh Jr | Dec 11, 2019 | Favorite Books, Leadership, Self-Development
By all accounts, Anthony DeBenedet was living the American dream. Growing up in a loving upper middle class family, he attended one of the nation’s top universities, went to medical school, joined a thriving internal medicine practice, married the woman of his...
by Bill Marsh Jr | Nov 26, 2019 | Leadership
Thanksgiving is almost here — I’ve been thinking a lot about the power of gratitude and how it relates to leadership. This Thanksgiving message from my good friend, Robyn Marcotte of Aha! Leadership, inspired me: Gratitude does more than make us feel good,...
by Bill Marsh Jr | Nov 8, 2019 | Customer Service, Leadership, Self-Development
Early in my career as a sales manager in my father’s busy Buick dealership, I recall a brief but memorable conversation we had after a crazy day in the showroom. Standing in his office, feeling completely frustrated and worn out, I vented to him about the...
by Bill Marsh Jr | Oct 18, 2019 | Leadership, Self-Development
Several months ago, I read an inspirational blog post from leadership author and friend Angie Morgan about a documentary she watched at the Traverse City Film Festival. The film, After So Many Days, chronicled one year in the life of a two-person band, Jim and Sam,...