by Bill Marsh Jr | May 3, 2023 | Leadership, Personal Branding, Self-Development
I’m always looking for new customer service training ideas. Whenever I’m out in the marketplace–in restaurants, retail stores, community events, etc.–I’ve got my radar on for real-life examples (both good and bad) that I can use for future sessions. One of the simple...
by Bill Marsh Jr | Jan 11, 2023 | Personal Branding, Self-Development
One of the core themes of my blog is personal development and as we launch into a new year, our thoughts often turn to new growth and new possibilities. Personal growth. It’s a concept we’re all familiar with (a recent Google search turned up over 2 billion results),...
by Bill Marsh Jr | Dec 20, 2022 | Leadership, Personal Branding, Self-Development
In his popular TED Talk, “Be a Hospitalian,” Bobby Stuckey, owner of the renowned Frasca restaurant in Boulder, Colorado, shares a humorous holiday story of trying to please one of his relatives while hosting Thanksgiving dinner:...
by Bill Marsh Jr | Nov 8, 2022 | Personal Branding, Self-Development
In one of my earlier posts, I discussed the differences between what author and Stanford professor Carolyn Dweck describes as a fixed mindset versus a growth mindset. In a fixed mindset, people believe that talent and intelligence are fixed traits. They spend their...
by Bill Marsh Jr | Oct 14, 2022 | Leadership, Personal Branding, Self-Development, Speaking Engagements
While attending one of his leadership events in Gaylord four years ago, Tony Rubleski’s energetic presentation style and engaging personality captured my attention and we became fast friends. We’ve kept in touch since then and when Tony asked me to be part of his...
by Bill Marsh Jr | Jun 27, 2022 | Personal Branding, Personal Health, Self-Development
Imagine if a Nobel Prize-winning scientist developed a pill that could fight depression, anxiety, and most forms of chronic disease, speed healing, improve your mental clarity and help you get in the best physical shape of your life, all with no side effects and no...
